Legal
Privacy policy
Effective when published; counsel review pending.
The legal text on this page is a placeholder while spec 54 (Compliance and ToS) is in counsel review. The intent below describes how PipeTakeoff.com handles customer data; the published version will replace this content before any paid customer signs up.
What we collect
- Account data via Clerk: name, email, sign-in method, organization membership.
- Drawing data you upload: PDFs in Cloudflare R2 (US-East), parsed BOM rows in a Neon Postgres cluster (US-East), audit logs for compliance.
- Product analytics via PostHog: pageviews, feature usage, anonymized session data.
- Billing data via Stripe: subscription state and invoice history. Card numbers never touch our servers.
How we use it
- To render the extraction service, surface BOM rows, and aggregate them by project.
- To investigate bugs and improve the product. Internal access is gated by role and audited.
- We do not sell, rent, or otherwise share customer drawings or BOM data with third parties.
Your controls
You can export every committed BOM in xlsx or csv format at any time. You can delete an organization and all its data from the settings panel; deletion cascades across R2, Postgres, and audit logs.
Contact
Privacy questions? Email privacy@pipetakeoff.com.